Privacy Policy

At Pure Yoga London, we are committed to protecting your privacy and handling your data in a transparent and secure manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, participate in our classes, or interact with our services. We adhere strictly to the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: This includes your name, email address, phone number (+44 20 8012 3456), postal address (56 High Street, London, SW19 5BY), and date of birth when you register for classes, workshops, or membership.
• Health Information: For your safety during yoga practices, we may ask about your health conditions, injuries, or pregnancy status. This information is treated with the utmost confidentiality and is only used to tailor classes to your needs or advise on suitable practices.
• Payment Data: When you make a purchase, we collect payment information such as credit/debit card details. This data is processed securely through trusted third-party payment gateways, and we do not store your full payment card details on our servers.
• Usage Data: We automatically collect information on how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us analyze website performance and user behavior.
• Communication Data: Records of your communications with us via email ([email protected]), phone, or social media.

2. How We Use Your Information

We use the collected data for various purposes, including:

• To provide and maintain our services, including managing your class bookings and memberships.
• To notify you about changes to our services, schedule, or policies.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To monitor the usage of our service and improve website functionality.
• To detect, prevent, and address technical issues.
• To send you marketing and promotional communications about our classes, workshops, and special offers, if you have opted in to receive them. You can opt out at any time.
• To ensure your safety and well-being during classes by understanding your health profile.

3. Disclosure of Your Information

We may share your information with third parties only in specific circumstances:

• Service Providers: We engage third-party companies and individuals to facilitate our service (e.g., payment processors, website hosting, email marketing services). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Pure Yoga London, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
• Business Transfers: If Pure Yoga London is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Data Security

The security of your data is paramount to us. We implement a variety of security measures, including encryption, firewalls, and secure server hosting, to protect your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights (GDPR)

Under GDPR, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

6. Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By email: [email protected]
• By phone: +44 20 8012 3456
• By visiting this page on our website: Contact Us
• By mail: 56 High Street, London, SW19 5BY, United Kingdom